Kalbaj shpk Privacy Policy

Kalbaj shpk respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.kalbajrentals.com (the “Website”) and our car rental services (the “Services”).

Information We Collect

We collect several types of information from and about you when you use the Website and Services:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, passport information, driver’s license information, and credit card details.
  • Vehicle Rental Information: This includes information about your rental, such as the dates and times of your rental, the type of vehicle you rented, and your pick-up and drop-off locations.
  • Usage Data: We may collect information about your use of the Website, such as the pages you visit, the time you spend on the Website, and the links you click.
  • Location Information: We may collect your location information if you enable location services on your device. We use this information to provide you with personalized services, such as suggesting nearby pick-up and drop-off locations.

How We Use Your Information

We use your information for the following purposes:

  • To process your rental reservation and provide you with the Services.
  • To send you important information about your rental, such as confirmation emails and reminders.
  • To respond to your inquiries and requests.
  • To improve the Website and Services.
  • To send you marketing communications (with your consent).
  • To comply with legal and regulatory requirements.

Information Sharing

We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are obligated to keep your information confidential and secure.

We may also disclose your information if required by law or to protect the rights and safety of Kalbaj shpk, our customers, or others.

Your Choices

You have certain choices regarding your information:

  • You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • You can access and update your personal information through your account on the Website.
  • You can request that we delete your personal information by contacting us at [contact@kalbajrentals.com].

Data Security

We take steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Children’s Privacy

The Website and Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [contact@kalbajrentals.com].

Last Updated: 25/03/2024